Pro 90-day pass
Fully refundable within 7 days of purchase, subject to the fair-use terms below. After 7 days the pass is non-refundable, and access continues to the end of the 90-day period.
Refund Policy
Your trustmatters.
If ReachRole Pro doesn’t help your job search, you shouldn’t have to pay for it. The policy is short, and there is no form to fill in.
- 7-daymoney-back guarantee
- No formsone email is enough
- Confirmed in 2 daysevery request, every time
7-Day Money-Back Guarantee
If you buy a ReachRole Pro 30-day or 90-day pass and it is not right for you, email us within 7 days of the charge and we will refund the full amount of that charge, subject to the fair-use terms below. Both passes are one-time payments with no auto-renew. No forms are needed — just an email request.
What is refundable?
What each plan is covered for, in full.
Pro 30-day pass
Fully refundable within 7 days of purchase, subject to the fair-use terms below. After 7 days the pass is non-refundable, and access continues to the end of the 30-day period. It does not renew or charge you again automatically.
Free plan
There is nothing to refund — it is free forever and never asks for a card.
How refunds are paid
Refunds are issued through Razorpay to your original payment method — UPI, card, or bank account. Razorpay typically completes refunds within 5–7 business days; card refunds can take up to 10 business days depending on your bank. When a refund is processed your plan returns to Free, and your data stays intact.
How to request a refund
Email contact@reachrole.app from the same address as your ReachRole account, with the subject Refund request. Include the approximate purchase date, and a short reason if you feel like it — that part is optional. We confirm every request within 2 business days.
Fair use
The guarantee exists so you can try Pro without risk, not as a way to get free AI usage repeatedly. We may decline refunds for accounts that repeatedly purchase and refund, or that show clear abuse of usage limits during the refund window.
Still have questions?
We’re here to help.
For anything about billing, invoices, or this policy, just reach out. One inbox, answered by a person, usually within 2 business days.